• Preferred Qualifications

  • Experience with: Zapier, Airtable, WordPress, Gravity Forms, Make, Google Workspace Admin Console
  • Working knowledge of JavaScript or the ability to adapt scripting logic for automations
  • Comfort using Photoshop for simple image edits
  • Familiarity WordPress page builders (Elementor or Cornerstone)
  • Strong written communication and organizational skills
  • Ability to manage multiple concurrent projects and meet deadlines
  • Bachelors degree or higher
  • Prior experience in education, arts administration, or nonprofit settings a plus

  Soft Skills

  • Highly organized and proactive
  • Clear communicator across technical and non-technical teams
  • Detail-oriented with a mindset for scalable, sustainable systems
  • Solutions-oriented, flexible, and able to self-manage

Key Responsibilities

Implementation of PCR Educator

• Joffrey Ballet School will be moving many of its internal databases and processes to PCR Educator. This position will be involved in all aspects of this implementation and once implemented will handle all technical aspects of the software

Automation Workflow Management

• Build and manage forms using Gravity Forms and Airtable
• Connect forms to third-party apps (e.g., Google Sheets, Dropbox, Mailgun, Monday.com) via Zapier and/or Make
• Maintain and troubleshoot recurring automations (Zapier, Make and Airtable Automations)
• Write or modify JavaScript-based code snippets for advanced Airtable or Zapier use cases
• Export and format form response data into Google Sheets or Excel for reporting

Database & Platform Administration

• Build and support Airtable bases, including relational design, formulas, linked records, and automations
• Create views and filters for department-specific data accessibility

Google Workspace Administration

• Manage user accounts and Google Groups within the Admin Console
• Reset passwords and troubleshoot locked accounts
• Create new email addresses and adjust permissions based on role needs

Website Content & Infrastructure Support

• Update website content through WordPress (experience with HTML/CSS a plus)
• Assist with light design layout, basic troubleshooting, and cross-page consistency
• Create and manage custom post types to support dynamic content needs across the site

Event Ticketing & Distribution (AudienceView)

• Set up and manage events in AudienceView
• Create and distribute comp tickets for performances
• Coordinate ticket access for staff, faculty, and VIPs as needed

Technical Support & Cross-Departmental Collaboration

• Provide internal tech support and troubleshooting for common operational platforms
• Collaborate across departments to scope needs and implement tools or workflows that serve artistic, operations, and health & wellness functions
• Take a lead role in process improvement and redesign of legacy systems to better support organizational scale
• Ensure sensitive data, account access, and workflow configurations are handled with discretion and security

Full Time, Monday – Friday
In Office (Hybrid schedule possible after trial period)

• Salary Range: $50000-$60000
• PTO
• Employee Contributed 401K